Privacy Policy

Last Updated: July 28, 2026

At RecPro, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, create an account, subscribe to our marketing communications, or otherwise interact with us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide to us, including:

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through our payment providers)
Account login information
Purchase history
Product reviews and uploaded photos
Customer service communications

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type
Device information
Operating system
Pages visited
Products viewed
Time spent on pages
Referral URLs
Approximate geographic location
Cookie identifiers
Shopping cart activity

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Respond to inquiries
Manage your account
Process returns and warranty claims
Improve our website and customer experience
Personalize content and product recommendations
Detect fraud and enhance website security
Send order confirmations and shipping updates
Send promotional emails and marketing communications (when permitted by law)
Administer loyalty and rewards programs
Request product reviews
Comply with legal obligations

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.

Cookies may be used to:

Keep you logged in
Remember shopping cart contents
Save your preferences
Measure website traffic
Analyze website performance
Personalize marketing
Measure advertising effectiveness

Our website may use the following categories of cookies:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

Functional Cookies

These cookies remember your preferences and improve your shopping experience.

Analytics Cookies

These cookies help us understand how visitors use our website so we can improve our services.

Advertising Cookies

These cookies help us provide relevant advertising and measure marketing performance.

Depending on your location, you may be presented with a cookie consent banner allowing you to manage your cookie preferences.

You may also control cookies through your browser settings.

Email Marketing

If you subscribe to receive promotional emails, we may send:

Product announcements
Promotions
Sales events
New product releases
Educational content
Cart reminders

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

Even if you opt out of marketing emails, we may still send transactional emails regarding your orders or account.

Reviews, Loyalty & Referrals

We may use third-party platforms to collect and display customer reviews, administer loyalty rewards, and manage referral programs.

Information you voluntarily submit in reviews, including your name, review text, photos, or videos, may become publicly visible on our website.

Please avoid including sensitive personal information in public reviews.

Third-Party Service Providers

To operate our business, we work with trusted third-party providers that perform services on our behalf. These providers may process information necessary to perform their services.

Examples include providers that support:

Ecommerce platform hosting
Payment processing
Fraud prevention
Shipping and fulfillment
Email marketing
Product reviews
Customer loyalty programs
Referral programs
Website analytics
Advertising and remarketing
Customer support
Product search and personalization

These providers process information according to their own privacy policies and applicable laws.

Examples of providers may include:

BigCommerce
Klaviyo
Yotpo
Google Analytics
Google Ads
Microsoft Advertising
Meta (Facebook & Instagram)

This list may change as our business evolves.

Payment Information

Payment information is processed securely by our authorized payment providers.

RecPro does not store complete payment card numbers on our own servers.

How We Share Information

We do not sell your personal information.

We may share information with:

Payment processors
Shipping carriers
Technology service providers
Marketing providers
Fraud prevention partners
Legal authorities when required by law
Successors in the event of a merger, acquisition, or sale of assets

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary to:

Complete transactions
Maintain customer accounts
Comply with legal obligations
Resolve disputes
Enforce agreements
Improve our services

Your Privacy Choices

Depending on applicable law, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Opt out of certain marketing communications
Manage your cookie preferences
Request information regarding the personal information we maintain about you

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

RecPro

Phone: (574) 848-0405

Email: info@recpro.com

Website: https://www.recpro.com

Thank you for choosing RecPro. We appreciate your trust and are committed to protecting your privacy.